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Zendesk

BotDojo can integrate with Zendesk to sync ticket data. Following are the steps to set up Zendesk:

  1. Log in to your BotDojo Account and go to Integrations.
Requirement

To connect Zendesk to BotDojo, you must be a Zendesk admin.

  1. Under Data, click on the Zendesk Integration and input the value in https://your-subdomain.zendesk.com into the Subdomain field

  1. Click Connect. You will be redirected to the authorization page.

  2. Click Allow to grant the necessary permissions.

  1. Your Zendesk Data integration is now successfully connected.