Intercom
BotDojo can integrate your chatbot into your Intercom web chat widget. Following are the steps to set up Intercom:
BotDojo can integrate your chatbot into your Intercom web chat widget. Following are the steps to set up Intercom:
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Log in to your BotDojo account and navigate to the Integrations section.
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Select Connect Intercom.
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Select workspace on which the app is to be installed.
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Authorize BotDojo to access your Intercom workspace.
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Once authorized, the Intercom Integration will be connected, and the app will be installed successfully in the selected workspace.
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Using the App in a Workflow
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Navigate to your Intercom workspace where the BotDojo app is installed. Click Settings.
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Go to AI and Automations.
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Go to Worflows.
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Create a new workflow or use an existing workflow.
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Select Start from scratch.
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Select the trigger for the workflow.
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Select Users and Leads as the audience for this workflow. Save and close.
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Add a new step in the node and click on Send an app.
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From the list of installed apps, select BotDojo.
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Select the BotDojo Project and click Next.
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Select the Flow and click Save.
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BotDojo app is now successfully configured for this workflow. Save and set the workflow as live.
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Testing the Workflow
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Visit the website where the Intercom chat widget is installed. Send a message through the widget.
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The automated response will come from the configured BotDojo Flow.
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