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Embedded Widget

The BotDojo Embedded Chat Widget allows you to easily integrate a chat interface into your website. This chat interface connects users directly to your BotDojo Flow.

To integrate the BotDojo chat widget into your website, simply paste a script tag into your website's HTML. This script tag will add a button to your website that loads the chat widget into an iframe when clicked. To get the script, open any Compatible Chat Flow in the designer, then click Deploy. In the Chat Widget section, you can create a new widget and then copy the script to your clipboard.

The widget can be customized to match your specific needs:

  • Accent Color: Customize the chat widget's color scheme to align with your website's design. This is controlled via the data-accent-color attribute. The value should be a valid CSS color, e.g., #4a3ed4.
  • Flow Release: You can specify which version of your Flow to use. This allows for targeted testing or consistent functionality with a particular Flow version. Set this using the data-flow-version attribute. Use values like default to select the default release, or a specific version number or alias, e.g. 1.2 or embedded-chat.
  • Welcome Message: Define a custom message that will greet users when they first load the chat widget. This creates a more engaging user experience right from the start.
  • Custom Error Message: If there are any issues with the chat widget, you can define a custom error message to provide users with clear guidance on the next steps. This could include a link to a support ticket system or other relevant resources.

Size Customization​

You can control the dimensions of the chat widget using these attributes:

  • Width: Set the width of the chat widget using data-width attribute (default: 400px)
  • Height: Set the height of the chat widget using data-height attribute (default: 600px)

Example:

<script 
    src="https://your-domain.com/botdojo-embed.js"
    data-iframe-url="https://your-flow-url"
    data-width="450px"
    data-height="650px"
></script>

Advanced Attributes​

The widget script supports several advanced attributes for further customization:

  • Bot Image: Set a custom avatar for the bot responses using data-bot-image attribute with an image URL
  • User Image: Set a custom avatar for user messages using data-user-image attribute with an image URL
  • Widget Image: Set a custom icon for the chat button using data-widget-image attribute with an image URL
  • New Session: Force starting a new chat session on widget load using data-new-session="true". By default, the widget remembers the user's previous chat session and continues from where they left off.
  • Flow Headers: Send custom headers to the flow using data-flow-headers attribute with a JSON string (e.g., '{"customer_name": "John Smith"}')

Widget Positioning​

By default, the widget is positioned in the bottom-right corner of the page. You can customize the position using CSS to override the default positioning:

<style>
.botdojo-container {
    right: 100px !important;
    bottom: 20px !important;
    /* Keep position: fixed for proper layering */
    position: fixed !important;
}

/* Optional: Remove default padding */
.botdojo-container {
    padding-right: 0 !important;
    padding-bottom: 0 !important;
}
</style>

Important Notes:

  • Use !important declarations as the JavaScript sets inline styles
  • Keep position: fixed on the container for proper layering unless you have a specific positioned parent element
  • The chat button positioning within the container is handled automatically by flexbox

Complete Example​

Here's a complete example showcasing various customization options:

<script 
    src="https://your-domain.com/botdojo-embed.js"
    data-iframe-url="https://your-flow-url"
    data-accent-color="#ff6b6b"
    data-width="450px"
    data-height="650px"
    data-widget-image="https://your-domain.com/chat-icon.png"
    data-bot-image="https://your-domain.com/bot-avatar.png"
    data-user-image="https://your-domain.com/user-avatar.png"
    data-new-session="false"
    data-flow-version="default"
    data-flow-headers='{"authorization": "Bearer token"}'
></script>

<style>
.botdojo-container {
    right: 100px !important;
    bottom: 20px !important;
    position: fixed !important;
}
</style>

JavaScript API​

The widget also exposes a JavaScript API for programmatic control:

// Open the chat widget
window.botdojo.openChat();

// Close the chat widget
window.botdojo.closeChat();

// Check if chat is currently open
if (window.botdojo.isChatOpen) {
    console.log('Chat is open');
}